Back to jobs

Digital Marketing & eCommerce Manager (Head of)

Food & Hospitality

Permanent, £35k - £50k

Apply Now

A premium, online food retail business is looking for a motivated and knowledgeable Digital Marketing and eCommerce Manager, to take charge of their d2c website and take them to the next level. 

My client has earned an enviable reputation throughout the country for supplying top quality product to many of the nation's top chefs. Originally focused on wholesale, they have steadily been expanding their b2c operations over recent years, and seen business boom throughout the Covid19 emergency months. There is now an opportunity to build on those gains, and invest in a new, pure digital hire. The Digital Marketing and Ecommerce Manager will be responsible for managing those 3 main levers; 'Acquisition' of new customers, 'Conversion' of customers online and 'Retention' of customers. Retention will be the primary focus as it is a key step for the next phase of the business and is the only area not actively supported by an external agency. 

Key deliverables include:

  • Retention - create, develop and executive a brand new CRM strategy across all customer segments. Having obtained a lot of new data over the last few months, this is going to be a big focus from the outset. 
  • Managing the Paid Marketing agency - Paid Social and PPC in particular - ensuring all strategies and campaigns are relevant to create growth and are on budget.
  • Managing the Creative agency - social media and content. 
  • Managing the Web Development agency - website.
  • Keeping up-to-date with trends in the market and competitor behaviour. 
  • Feedback and deliver at board level (when required) all business objectives and progress.

Previous Experience:

  • You must have strong CRM/Email experience that is evident on your CV
  • You must have experience from a b2c ecommerce retail business
  • Digital agency management experience is vital.
  • Solid email marketing experience.

This role needs a self-starter, someone who is looking for a new challenge, and who is motivated about being part of a growing business. If this sounds like you then please do get in touch.

Ideally this person will be based in the office 2-3 days a week, with the option to work from home on the other days. 


Posted on 20th July 2020

More jobs from Kimberley Allen

Ecommerce and Digital Marketing Executive

Home & Retail

Permanent, £30k - £35k

A fast growing food retail business is looking for an ambitious, motivated and knowledgable Ecommerce and Digital Marketing Executive to help take their business to the next level. Traditionally a physical retail brand, COVID-19 has steered them into the online delivery space and they have seen huge success! This role will play…

Web Developer

Ecommerce Pureplay

Permanent, £40k - £55k

A brilliant opportunity for an experienced Web Developer with Shopify experience, to join an established e-commerce business, based in West Sussex.  A brand new role to the business, you will support the Head of Ecommerce in developing all of my clients trading sites, primarily the UK and Australian websites, in order to ac…

Senior Global Digital Marketing Executive

Fashion & Beauty

Contract / Interim, £30k - £40k

With a range of unique market-leading products, endorsed across the globe by celebrities and beauty industry professionals alike, our client's British beauty brand is well-loved at home and internationally. As the Senior Global Digital Marketing Executive, you'll be a digital marketing all rounder but it's your Email and Affi…

Web Analyst

Travel and Leisure

Permanent, £40k - £50k

We are working with a hugely successful European travel brand. With an overflowing pool of customer data, they are looking  for a commercially focussed Web Analyst to shape the data into actionable reports and deliver to the wider business. Help build and manage the Web Analytics team Work with board level stakehol…

Send us your CV

Your CV * Accepted Formats: *.doc,*.docx,*.pdf,*.odt

Browse File

Newsletter signup

Get news and gossip from the e-commerce & digital world

Call me!

Simply leave us a number and we'll call you back.